Archive for May, 2008

You have to make contact

Thursday, May 29th, 2008

Recently we have worked with an architectural firm in drawing up plans for guest houses we plan on building. The firms’ service levels are just not up to standard. We’ve tried to make it work until it came to a stage that I told the associate that we ...

Reasons why clients may walk away

Wednesday, May 28th, 2008

Following on yesterday’s post there seems to be three main reasons why clients may no longer make use of your services or buy your products [Abraham] 1. It’s got nothing to do with you or your business. Sometimes clients experience situations or circumstances that prevent them temporarily to ...

StrategyTuesday #13 One in the hand is better than two in the bush

Tuesday, May 27th, 2008

I know an entrepreneur who is constantly signing up new clients, while back home she is losing existing clients due to a lack of attention and poor service. I have tried to explain to her the importance of looking after her clients, yet at the moment I think the antagonism of ...

Our adversity is our helper

Monday, May 26th, 2008

In previous posts I have talked about the fact that adversity is temporary and how to handle adversity by ring fencing its affect. But adversity can also be our helper. It is the tough and challenging times that can strengthen our nerves and sharpen our skills, if we choose to ...

No post

Tuesday, May 20th, 2008

“Evil flourishes in a field of apathy” (Winfrey). “The only thing necessary for evil to triumph is for good men to do nothing” (Edmund Burks). During the last few days the outskirts of my city have been gripped by violence and disaster. I will not be able to post for the remainder of ...

To attack or not…

Thursday, May 15th, 2008

Last year’s rugby world cup winners, South Africa adopted a defensive strategy in their final game, a strategy that some feel almost cost them the title. Because the general consensus in rugby circles is that the one who attacks scores the try. I have been following a local business for ...

StrategyTuesday #12 – Kicking the wall over

Tuesday, May 13th, 2008

StrategyTuesday is about discussing practical strategies. I might not agree with all of them but still, it’s about strategies. I’ve heard of a very successful real-estate developer whose standard mode of action with a new building team is to kick the first wall they build over. He does this ...

Work and meaning

Monday, May 12th, 2008

The majority of our adult life is spent at work, be it for a company or for your own business. To experience a meaningful existence you need to find meaning in your work. To view work as a calling is one way of making meaning. Being creative in your work is ...

A lesson from China

Friday, May 9th, 2008

Reading the story of China (see yesterday’s post) I realised that mayor changes can be achieved through a bottom–up process. We do not have to wait for the top (authorities) to bring about change. If enough of us act together we can bring change. In 1984 the government of China legalised ...

Ownership, Freedom and Responsibility

Thursday, May 8th, 2008

This weekend I came across a story [McMillan] that showed how the principle of ownership, freedom and responsibility changed the economical state of China. China’s government owns all land. The people of rural China were divided into different communes. Each commune was given a piece of land that they had ...